What if...
THE KEY TO GROWING YOUR BUSINESS WAS SITTING AT THE RECEPTION DESK?
Your employees are holding the solutions to your biggest business problems…are you tapping into their full potential?
Learn MoreAre you struggling to create a work environment that fosters loyalty, satisfaction, and retention among your staff members?
Do you feel disconnected from your employees? Are you unsure if they are happy or on the verge of leaving your company?
Are communication breakdowns hindering productivity, causing misunderstandings, and leading to decreased morale?
THE PROBLEM IS THAT EMPLOYEES ARE CONDITIONED TO SIT STILL AND BE QUIET
Employees often carry a subconscious belief that they are perpetually in trouble or at risk of being fired. This mindset is ingrained from their very first job, where they were conditioned to “just be grateful” to have a job.
The message was clear: show up, stay quiet, do as you're told, and collect a paycheck at the end of the two weeks if you're lucky.
They fail to recognize their own worth as value creators and difference makers, as nobody has provided them with the space to discover their potential.
ENTREPRENEURS ARE CONDITIONED TO FEARFULLY HOLD ONTO POWER WHILE SECRETLY DEALING WITH IMPOSTER SYNDROME
While navigating challenges and constantly being sought after for solutions, business owners often question their own capabilities to provide the necessary answers.
In the midst of these struggles, they find themselves immersed in a state of uncertainty, longing for clarity and direction.
On the other hand, employees remain in a state of waiting, assuming that business owners, possess all the answers.
AS A RESULT THE BUSINESS INTERNALLY SUFFERS BY...
Employee Retention: Business owners find themselves unable to create a work environment that fosters loyalty and satisfaction among their staff.
Lack of Employee Insight: Many business owners feel disconnected from their employees, unaware of their daily activities and overall well-being. They lack the necessary understanding of whether their employees are happy or on the brink of leaving the company.
Communication Breakdowns: Communication suffers, leaving both employers and employees feeling the need to be mind readers. The inability to effectively communicate leads to misunderstandings, decreased morale, and hindered productivity.
Time, Project, and Focus Management Challenges: Business owners find themselves searching for time they don't have, making it difficult to allocate sufficient time for internal operations.
THE BUSINESS EXTERNALLY SUFFERS BY…
Client Experience: The quality of client relationships suffers, resulting in difficulties converting leads and securing appointments. This issue becomes apparent through an increase in cancellations and clients expressing dissatisfaction.
Conversions: Businesses struggle to convert leads into paying customers. The inability to effectively communicate value propositions and address client needs hinders the conversion process.
Calendar Management: The calendar acts as a reflection of the overall health of the business. Poor calendar management leads to scheduling conflicts, missed appointments, and inefficient use of time. As the saying goes, "So goes the calendar, so goes cash flow."
Cash Flow: The culmination of these challenges ultimately affects cash flow. With client experience issues, conversion struggles, and calendar mismanagement, businesses face financial strain. Insufficient cash flow limits growth opportunities, impacts operational stability, and inhibits the ability to invest in essential resources.
If we neglect to address these issues, our businesses will suffer, regardless of our efforts in other areas. The impact is evident through high staff turnover rates, challenges in hiring suitable candidates, and difficulties in retaining employees.
These issues manifest themselves within our people, processes, production, and profitability.
THAT'S WHY WE CREATED FIX MY BOSS ACADEMY
This training offers a comprehensive methodology for effective communication that fosters mutual respect. This includes teaching a universal language for both work and personal life. We also provide a framework for efficient time and focus management, maximizing productivity.
Additionally, we emphasize developing a consistent internal language for streamlined processes, enhancing team productivity and profitability with joy and ease.
WHO IS MOLLY MCGRATH?
Since the late nineties, Molly has coached, consulted and directed presidents and founders of national organizations and over 4,000 law firms in; executive-level leadership, continuous improvement and team empowerment initiatives to infiltrate new markets, leveraging partner ecosystems and producing profitability. Molly has 23 years of specific skillset experience in legal CMO marketing, factional CEO, conversation intelligence coaching, team development & empowerment, intraprenuer talent acquisition, Kaizen leadership, root cause analysis, revenue mapping and action-based project management.
Since 1997, Hiring & Empowering Solutions has been the only team of management consultants offering hiring and training support to boutique law firms and “solopreneur” attorneys throughout the U.S. Our program is proven and highly effective, not just because we, too, are entrepreneurs, but because we were once key employees at law firms ourselves. We speak the language of law firm leaders as fluently as we speak the language of their employees, and we know how to get both groups of people to work together, seamlessly, for the benefit of the firm.
